Deluxe

IBAT Honors Sydney Clark


The IBAT Education Foundation has presented a $1,000 savings bond to 12-year-old Sydney Clark of Austin in acknowledgment of her nationally recognized invention protecting ATM users from identity theft.

Sydney was awarded second place in the 12th annual Discovery Education 3M Young Scientist Challenge finals Oct. 5 as one of 10 finalists selected from across the nation. The award included a check for $1,000.

2009 Five Star Award Winners


IBAT would like to congratulate the recipients of the 2009 Five Star Award presented to IBAT Associate Members who provide superior service to our industry.  Awards are presented in three tiers, based on company size.

The Five Star Award is presented to those companies that provide superior service to IBAT member banks and their employees through products and innovative solutions to help them grow, enhance profits and efficiency.

Employees Key To Loyal Customers

Heather Vaughan, Experience Director for the Deluxe Corporation, speaks at this year’s Leadership Conference Pre-Conference Workshop about engaged, loyal employees and how they can create engaged, loyal customers for your bank.  Her discussion focuses on solutions to the problems created by today’s internet banking customers who rarely visit the bank or branch except when they have a problem.  The presentation will be on Thursday afternoon at 1pm, before the opening G

Turn New Accounts Into Loyal Customers


“Turn New Accounts Into Loyal Customers –
How effective onboarding can help cultivate new accounts and grow profits

For
Financial Institutions, the process of onboarding new accounts is much
more than just processing a new customer and setting up an account. It
sets into motion a whole series of events and experiences that launches
the relationship with that customer. In these uncertain times – when

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