By Ken Olan
The potential for innovation through improved employee collaboration and engagement, in my estimation, is one of the single most important opportunities we have as an industry. Yet from the conversations I’ve had with bankers across the globe, we seem to struggle to make it happen with any pace. And pace is exactly what we need in a world where remaining relevant as an industry becomes more challenging by the day.
But are we making this critical change vector more difficult than it really is? Perhaps we are.