April 3, 2012
10:00-11:30 AM
Webinar Description
Many banks, especially community banks, are looking for sources of revenue to replace their traditional real estate lending and C&I concentrations. Treasury management services are revenue generators that have proven increasingly attractive to those banks. However, there are many such services, and providing them can become a potentially risky process if the bank isn’t careful about how it words its agreements with its customers. Moreover, as the bank adds to the list of such services it makes available, managing the various agreements for each service, and coordinating the customer agreements with the bank’s vendor agreements, can become not only a legal minefield, but a logistical nightmare.
This webinar will present the listener with the current best practices in treasury management agreements for banks. The presenters, bank officers and attorneys with extensive experience with treasury management services and agreements, will cover a wide range of essential topics, including:
- Most Common Types of Treasury Management Services and Principal Risks to Bank
- Basic Risks To Bank In Providing Each Service
- Master Services Agreement versus Separate Agreements: Why the Master Agreement Makes Sense and What Services Merit a Separate Agreement
- Basic Structure and Major Elements of a Master Agreement
- Critical Liability Avoidance and Damage Limitation Provisions
- Security, Customer Responsibilities and Allocation of Liability in light of the revised FFIEC authentication guidance, and recent court cases on commercial account fraud
- Coordinating Third Party Vendor Agreements
- Correspondent Banking and Treasury Management Services
- Practical Tips For:
- Negotiating the Master Agreement (and any Separate Agreements)
- Working With Customers To Implement the Agreement
- Adding Additional Services, and Creating the Value-Add for Security Enhancements
- Amending the Agreement
About the Speaker
Erin Fonte
Erin Fonte is a Shareholder with Cox Smith Matthews (Austin, TX office). Her legal practice includes advising financial institutions, alternative payments providers, vendors and retailers regarding financial services, regulatory, bank product and services and payment systems laws, including commercial treasury management and cash management services, retail banking products, and stored value/mobile/emerging payments methods, systems and legal considerations. Erin frequently writes and speaks on regulatory and payments issues, is licensed in Texas and California. She is also head of the firm’s Privacy and Data Security Practice Group, and is a Certified Information Privacy Professional (CIPP).
Jeff Murrell, CTP
Jeff Murrell is senior vice president for Frost and serves in its Treasury Management Sales department where he focuses on treasury management product development, sales education, legal issues and risk management issues associated with noncredit products and services.
During a 37-year career with Frost, Jeff has gained significant experience in diverse areas of the organization, including lending, human resources, deposit services, operations research, item processing, cash management operations and treasury management marketing. Drawing on his expertise and understanding of bank operations and treasury management, he has successfully guided the launch of mission-critical projects, such as Frost’s remote deposit capture initiative.
Jeff holds a Bachelor of Arts degree from the University of Texas at Austin, and has earned the Certified Treasury Professional (CTP) designation and Series 6 and Series 63 securities licenses.
He is a founding member and past officer of the San Antonio Treasury Management Association and a member of the Association for Financial Professionals (AFP), and is a past president of the San Antonio Business and Economics Society, a chapter affiliate of the National Association of Business Economists. As an expert on treasury management topics, Jeff is also a requested conference and workshop speaker for major industry organizations.