CSI WatchDOG Webinar: Social Media & Compliance
Is there anyone left who isn't engaged in some form of social media? It is obviously no longer a fad, or only used by younger generations. Social media has captured the attention of the masses. The vast majority of consumers are now "social" and that is why financial institutions need to consider being social too. Facebook messages, tweets, blog posts, text messages, video... this webinar explores all sides of the evolving customer communication puzzle and ensure that your bank is communicating effectively—and complying—through social media channels.
Lori Cortez Joins IBAT Services, Inc
The Independent Bankers Association of Texas (IBAT) is pleased to announce the addition of Lori Cortez to the IBAT Services Team.
Lori joins IBAT Services as a Vice President, following thirty years of service as a Texas community banker, most recently with Southwest Bank in Fort Worth, Texas.
In her new role, Lori will expand the knowledge base of the IBAT Services Team, providing an in-house banker’s perspective to identifying new products for endorsement by the IBAT Board of Directors and the due diligence that underlies every new endorsement.
To reach Lori, or any member of the IBAT Services team, call 512-474-6889.
First American Payment Systems Wins ATSI Call Center Award of Distinction
FORT WORTH, Texas – July 29, 2014 – For the second year in a row, First American Payment Systems announces that it has won the Association of TeleServices International’s (ATSI) coveted Call Center Award of Distinction. Following a six month test, an independent panel of judges selected First American Payment Systems after reviewing candidates for response time, courtesy, etiquette, accuracy, proper call techniques, and customer relationship management (CRM).
About IBAT Services
Enhancing profitability of True Texas Community Banks by marketing quality products and services
IBAT Services is a subsidiary of the Independent Bankers Association of Texas. Incorporated in 1984, IBAT Services was formed to market IBAT endorsements.
As delegated by the IBAT board of directors, IBAT Services identifies and reviews products, services and providers that assist member banks in maintaining their competitive position in the marketplace. Further, IBAT Services engages in rigorous due diligence, which often includes the involvement of outside consultants for specialized reviews. The Board takes pride in its negotiation of IBAT Member Only benefits and discounts.
To learn more call Curt Nelson at 512.275-2240.