for Banks

Create Customer Loyalty with Identity Theft Protection Services 

As you probably well know by now, identity theft remains the nation’s fastest growing crime. The numbers are startling: 7 to 10 million Americans become identity theft victims each year.*

Like any negative customer experience, identity theft can erode customer loyalty and impact your institution’s bottom line. A recent McKinsey and Company Research study on customer loyalty found that while 72 percent of account holders left their institution due to a negative experience, 87 percent of account holders gave more money to their institution as a result of a positive experience. 

In an uncertain economy, financial peace of mind and positive experiences can serve as powerful tools for building customer loyalty. Your financial institution has the opportunity to provide that peace of mind and a positive experience by helping to protect your customers from identity theft.  IBAT endorses the identity theft detection and recovery services from Deluxe known as Deluxe ID TheftBlock®.

More and more financial institutions are offering Deluxe ID TheftBlock as a way to attract new customers, create loyalty or build customer retention and satisfaction. Some are even using it as an employee perk. Deluxe ID TheftBlock has the flexibility to allow your institution to easily implement the services in a way that aligns with your business needs.

As a special offer to our valued members, we have partnered with Deluxe to offer you a free copy of Deluxe’s Data Breach Kit. With helpful information regarding data security breaches, the kit can be used as a valuable tool to help you plan and prepare for the worst. According to a recent Ponemon Institute study, approximately 85 percent of businesses have experienced a data security breach, so no financial institution is immune.

To receive a free copy of the Deluxe Data Breach Kit and/or to find out more information about Deluxe ID TheftBlock, visit www.deluxe.com/theftblock by October 31, 2009.

Get more information on the Deluxe ID TheftBlock services—and your copy of the Deluxe Data Breach Kit—today.

*Combined sources: Federal Trade Commission, Gartner Research, Harris Interactive, Bureau of Justice, Javelin Strategy and Research.

Protect against fraud and account abuse with Deluxe Detect, a real-time, new applicant screening solution.

IBAT endorses Deluxe Detect®, a powerful new account screening solution from Deluxe and Early Warning Services, LLC, a leader in payment and identity fraud prevention. Deluxe Detect helps you identify applicants with a prior history of fraud and/or account abuse while also performing identity verification and compliance list screening to help separate high risk accounts from safe ones, open better accounts and reduce costly write-offs so you can:  
 
Stop more fraud — through timely, accurate data combined with configurable risk logic
Open more accounts — by identifying deserving consumers who are likely to be profitable
Improve the customer experience — by reducing false positives and making relevant offers
Increase profitability and ROI — through lower costs per inquiry and payment for contributed data that
helps another institution prevent a loss
Enhance operational efficiency — with customized action responses for ease of use

Learn more at www.deluxe.com/deluxedetect.

Free implementation for IBATmembers for a limited time.
 
Sign a participation agreement between August 1 and October 31, 2009, and as an exclusive benefit to members of IBAT the implementation fee will be waived.  
 
To learn more, contact Ramona Jones at IBAT at 512-725-2209 or e-mail at rjones@ibat.org or your Deluxe account manager Gina Carter at 817-714-6772 or e-mail at gina.carter@deluxe.com.

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